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Message

re: XBOX Live Account Hack (Increasing problem): Check your History Purchase ASAP

Posted on 12/1/11 at 3:52 pm to
Posted by Broke
AKA Buttercup
Member since Sep 2006
65438 posts
Posted on 12/1/11 at 3:52 pm to
quote:

Happened to a coworker too


Microsoft says it aint happening.
Posted by Klark Kent
Houston via BR
Member since Jan 2008
74688 posts
Posted on 12/1/11 at 3:53 pm to
hmmm, good point. maybe we need to remove the gamertag sticky.
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 3:53 pm to
quote:

Microsoft


wish they had balls so I could kick them repeatedly
Posted by Broke
AKA Buttercup
Member since Sep 2006
65438 posts
Posted on 12/1/11 at 3:54 pm to
quote:

hmmm, good point. maybe we need to remove the gamertag sticky.



Hmmmm, never thought about that. Probably a good idea.
Posted by jefforize
Member since Feb 2008
45863 posts
Posted on 12/1/11 at 3:55 pm to
Great idea for real
Posted by Srbtiger06
Member since Apr 2006
29231 posts
Posted on 12/1/11 at 3:55 pm to
get what you......

shite...nevermind
Posted by Broke
AKA Buttercup
Member since Sep 2006
65438 posts
Posted on 12/1/11 at 3:56 pm to
quote:

get what you......


I'm an old man. I never said a word about the other problem. So don't go there.
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 3:57 pm to
just started a help board thread making the request.
Posted by Srbtiger06
Member since Apr 2006
29231 posts
Posted on 12/1/11 at 3:57 pm to
quote:

I'm an old man. I never said a word about the other problem. So don't go there.


I have both systems, it doesn't bother me either way. I'm just surprised it hasn't popped up yet.
Posted by Smash Mouth Tider
Member since Sep 2011
2466 posts
Posted on 12/1/11 at 4:11 pm to
Sorry, but I'm a little clueless on this.

Would I be safe, if I removed all my credit card info from my Xbox live account info?

I'll start buying my points local.
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 4:21 pm to
you would not lose money if you did not have an active card no. However, you can still be hacked apparently.
Posted by Lynyrd
Under the Tilt-a-Whirl
Member since Jun 2010
13332 posts
Posted on 12/1/11 at 4:22 pm to
I've checked my recent purchases and so far so good.

eta: Well...can't remove it
quote:

This payment option cannot be removed as it is currently used for the following memberships:
24 Months of Gold for 15% off
To remove it, apply a different payment method to the memberships first then remove.



I forgot I paid for gold for 2 years this year and it is actually good through April 2013


Broke, did you just call 1-800-4-My-XBOX?
This post was edited on 12/1/11 at 4:26 pm
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 4:23 pm to
someone go back me up on the help board. I am going one on one with Chicken at the moment.

ETA: nvmd SUCCESS
This post was edited on 12/1/11 at 4:25 pm
Posted by NeighborMike
Jigg City
Member since Nov 2011
112 posts
Posted on 12/1/11 at 4:30 pm to
On the bright side of things because the problem is well known and growing Microsoft offers some nice compensation
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 4:31 pm to
Update: They ALREADY resolved my issue in less than 24 hours.

1 month free xbox Live
All money stolen refunded
Points readded.
My account can now be recovered.

I must have talked to the right guy.
Posted by Broke
AKA Buttercup
Member since Sep 2006
65438 posts
Posted on 12/1/11 at 4:35 pm to
quote:

I must have talked to the right guy.


Nope. You just didn't get migrated to another country. This is where the major problem comes into play.

But glad to hear it buddy. YOU frickING a-hole
Posted by jefforize
Member since Feb 2008
45863 posts
Posted on 12/1/11 at 4:36 pm to
Not bad, not bad at all
Posted by theunknownknight
Baton Rouge
Member since Sep 2005
60899 posts
Posted on 12/1/11 at 4:37 pm to
Posted by MFn GIMP
Member since Feb 2011
22999 posts
Posted on 12/1/11 at 7:26 pm to
quote:

Nope. You just didn't get migrated to another country. This is where the major problem comes into play.


If you talk to an Indian guy just threaten to tell their boss that they did a horrible job (or conversely tell them that yo would love to submit a positive review if they can help you). I've found it works every time.
Posted by Broke
AKA Buttercup
Member since Sep 2006
65438 posts
Posted on 12/2/11 at 8:44 am to
Terrible advice.
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