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Hyper X headset/mic and audio problems with Windows 10

Posted on 5/27/20 at 3:23 pm
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48964 posts
Posted on 5/27/20 at 3:23 pm
Google has sent me in all different directions. I can't tell if it's a headset issue, audio driver issue or what.

Essentially, computer sometimes won't recognize headset and mic when plugged in. It's a USB connection with a dongle.

If it is recognized, it sometimes cuts out. PC ends up showing no audio drivers found. Sound settings and control panel freezes. At that point I have to force a hard shutdown.

Anyone have any ideas?
Posted by Devious
Elitist
Member since Dec 2010
29162 posts
Posted on 5/27/20 at 4:07 pm to
No clue. I have a Hyper X headset but don't use the usb. I just plug both inputs into the top panel on my case.
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48964 posts
Posted on 5/27/20 at 4:11 pm to
Yeah I wanted to do that but mine only has a single jack for the headset. Makes no sense. I'm forced to use the dongle.
Posted by Parmen
Member since Apr 2016
18317 posts
Posted on 5/27/20 at 6:25 pm to
I recommend a Logitech or Corsair headset when you're in the market again.
Posted by Devious
Elitist
Member since Dec 2010
29162 posts
Posted on 5/27/20 at 7:27 pm to
Which headset do you have?
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48964 posts
Posted on 5/27/20 at 7:38 pm to
HyperX Cloud I believe
Posted by Devious
Elitist
Member since Dec 2010
29162 posts
Posted on 5/27/20 at 8:15 pm to
It should have came with an extension cable that has both mic and audio input jacks. Strange if it didn't.

Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48964 posts
Posted on 5/27/20 at 8:23 pm to
you know what....now that you mention it, i think i do recall seeing those somewhere

i actually just fixed this (hopefully for good)

ended up reinstalling the latest drivers for my motherboard. i think i had the wrong/old drivers and they were causing issues
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