re: Champs at the Mall of La

The tip wasn't 30%...it was 20%. I checked the math and multiplying something by .2 isn't hard. They literally scratched out the auto gratuity and marked it at almost half that amount after sitting for lunch for almost 3 1/2 hours keeping the server there for the duration of time he would typically have to take a break before the dinner shift. You can hear one side of a story and I can visually state I saw the other since I was a direct witness.

And yes I am referring to the policy that was stated on the menus where the servers automatically add the gratuity if the checks are requested to be separated. That was literally one of the only times in my history there where a customer actually complained about the process of adding gratuity. If anything, the more generous guests actually asked the server if they could add more as they felt the service justified a larger tip.

And as far as some thoughts on me, I'm sure not everything is positive as I am not perfect. Everyone has something that they can work to make better and I had many talks throughout my time of things I could do to make myself better. Humility is likely one of them as I am a very proud person of my knowledge. But I can honestly say in the 6 years I was there, I was a very hard worker, devoted to our regulars like a family member, at the restaurant almost every day of the week, and did everything I could during my duration there to make the restaurant hopefully a better and more efficiently run operation that when I got there. I was on friendly terms with my staff and a very forgiving manager, as taught by my superiors, allowing my team to learn from their mistakes rather than taking their job. I return to visit then almost every time I'm back in the city and always have a great time catching up with everyone.