re: What would the OT do? AT&T Pole

quote:

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have no doubt or problem believing some idiot on the random ATT customer service line said go ahead and yank the poll.

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Then you sir, are a frickin moron. Every single call, with no exception is monitored and recorded.

No one, and I mean no one, would tell him to yank the pole. In fact, the liability and safety issues alone from him doing this just made this stupid a f. Do they outsource support? Yes. Unfortunately, it sounds like even the kids answering these calls in the Philippines are smarter than the OP.