re: What makes Chick Fil A workers actually care about their jobs?

quote:

---

They actually staff enough.

---

This is a large part of it.

Companies today are trying to maximize productivity with the least amount of employees while expecting to maintain high customer satisfaction.

That formula sucks for employees.

And you can apply it to all kinds of industries.

Pharmacies-

One/two pharmacists with 3 techs doing 400+ prescriptions is just nuts. But these companies don’t want to hire more people. Hiring more people would also help alleviate wait times. But they don’t care if you have to wait.

If you had plenty of employees to help spread the work, I would love to go to work.