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re: Paypal issue-No idea how to resolve
Posted on 11/19/18 at 11:19 am to AUjim
Posted on 11/19/18 at 11:19 am to AUjim
Honest question though, if you have the item you shouldn't be worried.
Let the seller deal with it. Did he not use tracking? Because you should always send it with tracking and preferably signature required with Paypal because then the seller has proof you received it. That's why Paypal doesn't cover things like online tickets because there is no proof you received them.
I originally said send it back. But in hindsight you don't want to do that or the same thing will happen to you, they will then let the charge go through and you won't have a package.
So honestly, I think you've done all you can you need to let the seller work it out.
Let the seller deal with it. Did he not use tracking? Because you should always send it with tracking and preferably signature required with Paypal because then the seller has proof you received it. That's why Paypal doesn't cover things like online tickets because there is no proof you received them.
I originally said send it back. But in hindsight you don't want to do that or the same thing will happen to you, they will then let the charge go through and you won't have a package.
So honestly, I think you've done all you can you need to let the seller work it out.
1
Posted on 11/19/18 at 7:26 pm to baldona
Don’t send it back because it will cost the seller even more money in the end. Because you filed a dispute, the seller was charged $20, regardless if the dispute was approved or not. Even though you cancelled the dispute, they are still out the $20. If you want to make it even, reach out to seller directly and ask them to let you pay them directly if for some reason PayPal returns your payment to you and closes the case. They will appreciate it. It could take up to 8 weeks for PayPal to close the dispute.
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