re: All new redesigned Lexus LS 500. WYBI

Lexus fields complaints from loyal buyers on their new Predator grill

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"I'll be very transparent. It's our signature grille. Some of our models have a more expressive signature grille than others," said Bracken. "The folks that look at it as somewhat polarizing would be, for the most part, the folks that have been with us since the beginning. In fact I'll take phone calls from some of these owners and will literally spend 45 minutes to an hour on the phone with me just expressing how disappointed they are."

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Make a good enough car, and you don't need cheap styling gimmicks to stand out. The quality will be what sets the car apart. Lexus used to understand that.