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Posted on 3/8/17 at 7:49 pm to TheWalrus
My first job I had to do something similar. It just takes time and confidence and you will get better and not let it consume you.
What I did was basically map out all the potential issues or questions the client could have to ask me while on the phone. I would basically have a prepared response for anything I could possibly think of beforehand. The anxiety doesn't last long, you just need to practice
What I did was basically map out all the potential issues or questions the client could have to ask me while on the phone. I would basically have a prepared response for anything I could possibly think of beforehand. The anxiety doesn't last long, you just need to practice
Posted on 3/8/17 at 7:55 pm to TheWalrus
I had this as well. I don't think mine was as extreme as yours though. I would tell you just to do as many as you can as soon as you can. After you get over the hump you won't think twice about it.
Posted on 3/10/17 at 8:18 am to TheWalrus
I've been with my company for almost 22 years, straight out of LSU. My first job was "inside sales" and I was horrible at cold calling. My biggest fear was rejection. With a little encouragement and training from friends at work, I got a little better at it. Once I realized that rejection was not the end of the world, I could make calls without as much anxiety. Once I established a core group of customers, I was really good and increasing sales with them and staying organized. The good news is my company noticed my strengths and promoted me to lead a division in the company. To this day they still make fun of me because I sucked at cold calling but it worked out. I think your situation is a little different because you aren't really selling anything, so you shouldn't get as much pushback. Good luck and hang in there.
Posted on 3/10/17 at 9:42 am to TheWalrus
i feel your pain. this is definitely the most stereotypical millennial thing about me.
i HATE talking on the phone with strangers.
i HATE talking on the phone with strangers.
Posted on 3/10/17 at 10:05 am to TheWalrus
as you can see, you are by no means the only person with this exact fear/anxiety
I've personally never gotten over it, and it still freaks me out into my 40's. For the most part, I've just steered my career to where I never have to make cold calls. But recently last month, I was put into a position to where I had to do just that. It took me nearly all day just to work myself up to a place where I could make 6 calls. It's been years and the anxiety came rushing back within seconds, it was awful.
But what's odd, is that I'm completely comfortable talking to any stranger once I know they are interested in my product/service. If I have the slightest notion that an individual is even considering using my company, I'm a fricking rockstar. But "prospecting" or "lead generation?" - It's a complete failure on my part, cant do it, wont do it.
I'm at that point in life, I know what I excel at, I know what I suck at - I'm perfectly OK with not being good at some stuff. I'll just stick to what I do best.
I've personally never gotten over it, and it still freaks me out into my 40's. For the most part, I've just steered my career to where I never have to make cold calls. But recently last month, I was put into a position to where I had to do just that. It took me nearly all day just to work myself up to a place where I could make 6 calls. It's been years and the anxiety came rushing back within seconds, it was awful.
But what's odd, is that I'm completely comfortable talking to any stranger once I know they are interested in my product/service. If I have the slightest notion that an individual is even considering using my company, I'm a fricking rockstar. But "prospecting" or "lead generation?" - It's a complete failure on my part, cant do it, wont do it.
I'm at that point in life, I know what I excel at, I know what I suck at - I'm perfectly OK with not being good at some stuff. I'll just stick to what I do best.
Posted on 3/10/17 at 5:52 pm to TheWalrus
Email the same people you were going to call to set up a call.
Would you be more comfortable with that approach?
Would you be more comfortable with that approach?
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