- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: UPDATE: I was warned, by many on this board, about JIM'S Firearms
Posted on 2/5/17 at 8:59 am to bossflossjr
Posted on 2/5/17 at 8:59 am to bossflossjr
Update in OP
Posted on 2/5/17 at 9:31 am to bossflossjr
Unfortunately this story is indicative of the attitude of many businesses. The failure to perform is the risk of the customer and not the business.
Saying the gun would take days more to repair because of a needed part is crap from two standpoints--the first being it is obvious they didn't look at the gun until then and second is that FedEx operates throughout the USA and they should have paid the cost of overnight shipment of that part without even thinking about it.
There is obviously an attitude problem at that business. They know the customer is upset. They know he is posting at a very popular website. They know they promised better service. They know all of these things and have still not stopped to make sure the customer is taken care of.
The quote below is certainly more true today than ever given how quickly news of bad experiences with businesses can travel
Saying the gun would take days more to repair because of a needed part is crap from two standpoints--the first being it is obvious they didn't look at the gun until then and second is that FedEx operates throughout the USA and they should have paid the cost of overnight shipment of that part without even thinking about it.
There is obviously an attitude problem at that business. They know the customer is upset. They know he is posting at a very popular website. They know they promised better service. They know all of these things and have still not stopped to make sure the customer is taken care of.
The quote below is certainly more true today than ever given how quickly news of bad experiences with businesses can travel
quote:
"Trust: The reputation of a thousand years may be undermined by the conduct of one hour."
This post was edited on 2/5/17 at 9:33 am
Popular
Back to top
Follow TigerDroppings for LSU Football News