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Direct Tv Tech question?

Posted on 1/2/17 at 3:07 pm
Posted by Recovered
Member since May 2016
703 posts
Posted on 1/2/17 at 3:07 pm
My tv in my kitchen is stuck on ESPN with gray lines at the top and bottom. I've unplugged, reset, reset main box. All I know to do, any of you guys know what my problem might be before I call??
Posted by AUCE05
Member since Dec 2009
44962 posts
Posted on 1/2/17 at 3:17 pm to
Maybe it is your TV
Posted by Recovered
Member since May 2016
703 posts
Posted on 1/2/17 at 3:21 pm to
What do you mean? It won't change off ESPN how would that be the tv and not the direct tv box?
Posted by Maniac979
The Great State of Texas
Member since Jan 2012
1996 posts
Posted on 1/2/17 at 3:34 pm to
try moving the tv to a different location and see what happens
Posted by Recovered
Member since May 2016
703 posts
Posted on 1/2/17 at 3:50 pm to
Not the tv, moved it works fine
Posted by weadjust
Member since Aug 2012
15660 posts
Posted on 1/2/17 at 4:02 pm to
Go to settings > info & test > run system test

for additional testing you can

1 Restart Receiver
2 When they see "Running receiver self-check" press select
3 You will see "Entering Diagnostics Mode..."
4 Select Advanced Tests Menu
Posted by Recovered
Member since May 2016
703 posts
Posted on 1/2/17 at 4:12 pm to
The remote on that box won't allow you to do anything except turn the volume up and down. When you reset it goes through set up, screen goes white, then pops up ESPN with whatever is on at the time with a gray bar at the top and bottom of the screen.
Posted by weadjust
Member since Aug 2012
15660 posts
Posted on 1/2/17 at 5:11 pm to
quote:

before I call??


Time to make the call
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