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re: Finally had dinner at Tsunami last night

Posted on 12/7/16 at 3:59 pm to
Posted by JScoop8
Member since Oct 2014
1035 posts
Posted on 12/7/16 at 3:59 pm to
I've never had an issue with the food, other than it seems a little expensive, but I had a horrible experience with their customer service side. We had reservations at sunset (on purpose) bc my wife had her mom and sister and town and wanted them to see the view. We get there about 10-15 mins before our reservation. We waited around for a while at the bar and when our reservation time came, they said our table wasn't ready yet and we ended up waiting an hour to get seated. When they did seat us, they put us at table that could barely fit 4 people (we had 5). The mother complained about waiting an hour past our reservation and then being crammed into a smaller table, but she did not get an apology or anything. Just a smug response that they have fit 5 people at the table before. That was a few years ago though. Surely whoever was in charge that night isn't still there.
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