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re: USAA Visa Card--Opinions? Any Concerns With Security?
Posted on 11/10/16 at 11:59 am to SirSaintly
Posted on 11/10/16 at 11:59 am to SirSaintly
I have had this card through USAA since 91 and have never had an issue with it that was the bank's fault. But I could not have asked for better customer service from them since then when issues occur.
They were late to embrace chip technology and perhaps that has something to do with the online reviews. My chipped card came in about a year ago after many other card providers were already issuing them.
Yes, my card number has been used fraudulently over the years. But each and every time it was USAA that contacted me to report questionable transactions that occurred that day. I was always pleased they did this even when it was me making a valid transaction. Their current technology generates a text message to me. I simply need to reply with a Y or N to indicate whether or not it was a valid transaction. It has happened maybe once per year on the average, though not once since embracing chipped cards.
They were late to embrace chip technology and perhaps that has something to do with the online reviews. My chipped card came in about a year ago after many other card providers were already issuing them.
Yes, my card number has been used fraudulently over the years. But each and every time it was USAA that contacted me to report questionable transactions that occurred that day. I was always pleased they did this even when it was me making a valid transaction. Their current technology generates a text message to me. I simply need to reply with a Y or N to indicate whether or not it was a valid transaction. It has happened maybe once per year on the average, though not once since embracing chipped cards.
This post was edited on 11/10/16 at 12:01 pm
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