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re: The expression "the customer is always right"...yay or nay?
Posted on 5/31/16 at 10:52 pm to saint amant steve
Posted on 5/31/16 at 10:52 pm to saint amant steve
It is not correct and never has been correct. I'm not sure of the origin, but I can guarantee it was bullshite then too. I'd imagine it was some sort of marketing ploy to make people feel empowered.
1
Posted on 5/31/16 at 11:49 pm to slackster
quote:
. I'm not sure of the origin,
quote:
It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field.
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