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re: Anybody else experiencing internet speed issues with cox?
Posted on 1/23/16 at 12:16 am to LSUsmartass
Posted on 1/23/16 at 12:16 am to LSUsmartass
happens pretty commonly at night/late night...almost daily...my guess is they do some kind of updating or maintenance at night
couple weeks ago it started happening during the day and they checked and said that for some reason my signal was weak and they would send someone out to look at it in a couple days. Immediately after that call the internet worked beautifully for about a week then went back to shite
8 months with cox and I ca say the internet has never worked consistently for more than a week. Which is annoying because I mostly watch hulu and netflix
couple weeks ago it started happening during the day and they checked and said that for some reason my signal was weak and they would send someone out to look at it in a couple days. Immediately after that call the internet worked beautifully for about a week then went back to shite
8 months with cox and I ca say the internet has never worked consistently for more than a week. Which is annoying because I mostly watch hulu and netflix
1
Posted on 1/23/16 at 12:25 am to ThePoo
Yeah, their big fix is to send a technician that you pay for btw if the problem is on their end or your end...so I tell them no thanks.
I keep my firmware updated and always keep an eye on my speeds and I make sure to update my hardware(router and modem every 18-24 months). I just upgraded over the summer so I doubt a technician can do anything other than bill me.
I talked to some old lady with their technical assistance and she said she's received a few calls about slow internet tonight and said it might be on their end but she doesn't know because they don't tell them anything
I keep my firmware updated and always keep an eye on my speeds and I make sure to update my hardware(router and modem every 18-24 months). I just upgraded over the summer so I doubt a technician can do anything other than bill me.
I talked to some old lady with their technical assistance and she said she's received a few calls about slow internet tonight and said it might be on their end but she doesn't know because they don't tell them anything
This post was edited on 1/23/16 at 12:27 am
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