re: Older ppl in the workforce who aren't computer literate at all

If you're doing her shite, they don't need her. Get her put out and get them to realize you can take on her work. Ask for 80% of what they were paying her yearly as compensation to be added to your salary. You'll be saving them time, money in performance, salary, benefits, and hiring/re-training. All in all it's a win for them and you get a cake raise.