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re: Anyone else get screwed on airfair, hotel, tickets, etc?

Posted on 10/7/15 at 1:24 pm to
Posted by GeauxPack81
Member since Dec 2009
10485 posts
Posted on 10/7/15 at 1:24 pm to
quote:

1. You're not going to get a refund. At most you'd get credit for future travel.
2. You can call again and speak politely to an agent, explaining that following landing, you were going to an area that is within your affected travel zone and would appreciate consideration in waiving the change fee.


1 is understandable, but I'm not about to pay $200 just to be able to get some money for a flight later.

The lady I spoke to was actually really nice, and it was a very friendly conversation we had. Its just the way that AA handles their customer service, all refunds are handled through email requests. She seemed positive that they would get me something, but I hate having to wait till maybe next week.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 10/7/15 at 1:27 pm to
quote:

The lady I spoke to was actually really nice, and it was a very friendly conversation we had. Its just the way that AA handles their customer service, all refunds are handled through email requests. She seemed positive that they would get me something, but I hate having to wait till maybe next week.



You don't want a refund. You want the value of your ticket used for future travel.
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