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re: Worst restaurant experience you've ever had?
Posted on 7/28/15 at 7:25 am to Yaboylsu63
Posted on 7/28/15 at 7:25 am to Yaboylsu63
Worst restaurant experience ever was at Applebee's like over 10 years ago.
Our waitress's entire section was a hot mess as she took smoke break after smoke break, where we could visually see her outside smoking.
She wasn't taking care of her tables and we asked the hostess if we could speak with the manager. The hostess goes and tells our waitress that we were asking for a manager. Waitress comes to the table and starts screaming and cussing at the top of her lungs about her personal life and issues she is having. We ask her if we can speak with the manager and she said "no, he's in the line in the kitchen." We paid the bill and didn't leave anything for the tip. We left and she was outside again taking another smoke break.
I know people go through shite and I know Applebee's is a step above fast food, but damn, no one goes out to eat expecting to get yelled at by their server. My friend at the time filed a complaint with corporate over it. He was PISSED.
Our waitress's entire section was a hot mess as she took smoke break after smoke break, where we could visually see her outside smoking.
She wasn't taking care of her tables and we asked the hostess if we could speak with the manager. The hostess goes and tells our waitress that we were asking for a manager. Waitress comes to the table and starts screaming and cussing at the top of her lungs about her personal life and issues she is having. We ask her if we can speak with the manager and she said "no, he's in the line in the kitchen." We paid the bill and didn't leave anything for the tip. We left and she was outside again taking another smoke break.
I know people go through shite and I know Applebee's is a step above fast food, but damn, no one goes out to eat expecting to get yelled at by their server. My friend at the time filed a complaint with corporate over it. He was PISSED.
This post was edited on 7/28/15 at 7:26 am
Posted on 7/28/15 at 7:48 am to TigerPox
What I have found is most places now have websites. I just wait til I get home and then send an email. Usually it is just the manager or corporate who has access to the email. Works much more often than not and gets their attention.
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