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re: AT&T uverse 3mbps....fast enough?

Posted on 4/16/15 at 10:44 am to
Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 4/16/15 at 10:44 am to
quote:

I've had Hughesnet for 5 years because other than Charter, that's all that was available where I live.

It's got to be better than Hughesnet???


Frankly, I'd go with Charter. You get a better product for less money. They may piss you off, but AT&T's customer service has, in my experience, gone from surprisingly good, to disappointingly bad--to the point that they outright lied to me over the phone and now charge me $25 more a month than they previously did for a product that I could get from Comcast for literally $40 cheaper per month.

The only reason I would have recommended AT&T over any other cable company is that their customer service was actually servicing customers. It no longer appears to be doing so. I will be switching to Comcast after my contract with AT&T runs up. If I am going to pay more money for a worse product, I at least want to be treated better. But I won't be as UVerse has grown in Houston to a point that they can strong arm their customers just like the other big players. May as well get strong armed by a company that will at least provide me with a product that works better.
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