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Cox Internet questions
Posted on 3/8/15 at 4:20 pm
Posted on 3/8/15 at 4:20 pm
We have a pretty old router and modem and have Internet with Cox.
Someone said Cox just updated their internet stuff and ours might be going slower now and need new equipment. Any truth to this? I have no idea how fast our internet is or how to check or what we're paying for
Someone said Cox just updated their internet stuff and ours might be going slower now and need new equipment. Any truth to this? I have no idea how fast our internet is or how to check or what we're paying for
3
Posted on 3/8/15 at 4:22 pm to pwejr88
Go to speed test and run the test to see how fast your internet is.
Posted on 3/8/15 at 4:49 pm to pwejr88
Go to the below link and put in your account phone #. It will tell you if you are eligible/ need a new modem. If so, the website will order and ship you a new one with no additional costs
LINK
Cox does not automatically send you an updated modem unless you ask them for it. I found this out when installing a new router for a friend and they were getting less than half the speed that they were supposed to be getting
LINK
Cox does not automatically send you an updated modem unless you ask them for it. I found this out when installing a new router for a friend and they were getting less than half the speed that they were supposed to be getting
This post was edited on 3/8/15 at 4:52 pm
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