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re: Guy orders buffalo wings and gets mad they're spicy at Burger King
Posted on 2/3/15 at 1:42 pm to FenrirTheBeard
Posted on 2/3/15 at 1:42 pm to FenrirTheBeard
McDonalds found out the hotter the coffee, the more aroma it released. The more aroma it released, the more likely people were to buy it. It was pure neglect. I can't remember what the woman was awarded, but it was equal to the amount McDonald's was making in revenue selling coffee per day at the time.
Posted on 2/3/15 at 1:44 pm to colorchangintiger
There were definitely valid points in that lawsuit. Unfortunately, the media spin didn't talk about that. I mark that as the moment the media really started changing stories (more than usual) and it became common knowledge that you could do a frivolous lawsuit and get paid. When you see those prices go up don't immediately blame the price of oil.
Posted on 2/3/15 at 6:01 pm to colorchangintiger
Not quite. They were serving coffee at just below the boiling point. Not by accident and not for aroma. It was policy because if they serve almost boiling coffee, the dine in customers can't drink it while they sit there because it's too hot. They then take it with them and thus McD's saves the cost of having to refill coffees for free. This woman was not the first to get ridiculous burns from it. They knew it was way too hot, way above industry standards, but served it anyway to save 15 cents per cup.
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