re: Official WINK HUB Home Automation thread

OK OK OK. learned lots of things today.

A. wink says there is nothing wrong with the phones and that its my imagination that i tried to call repeatedly and it just rang and rang.

B. they can see my shite (mostly) but they can't tell me why its "not responding" (new term i learned today). turns out all my zwave is GONE, but trippers & tapt use 'zigbee' so they are still showing up in my app, just "not responding".

C. lutron is still alive thanks to the bulletproof proprietary wifi signal they use. of course. i knew i liked lutron.

D. they will have to help me later (open until 9pm at least) and are going to call & walk me through some kind of charades to get my trippers & tapt back up without having to completely re-add them.

E. the schlage may be gone completely, but using the 'exclusion mode' they will try to unpair & repair it. if that fails, i gotta pull the batteries and factory reset the lock

D. not sure about leviton and GE dimmers. they said they'll help me get those back going.

E. GE bulbs use MESH (talk to each other) as part of their zigbee so hub-distance is less of an issue because much like dominoes, each bulb can 'light' the next. they said they have applications where GE bulbs going down a long driveway several hundred feet work fine because each bulb talks to the next.

cree doesn't do that.

cree bulb is going back and i'm swapping for a GE because i like all my bulbs helping each other out.

F. zwave supposedly does the same thing.

G. GE bulbs are sealed meaning they also work better in outdoor applications (like my outside post lights) whereas the CREE has vents meaning moisture will probably wear the bulb out much faster.

H. they 'have seen this' happen to a 'couple other people' in the last week but still tried to act like they were taken by surprise that so many of my devices went away

I. the advanced WINK features work like this:

- RESET ZWAVE -- kills all your zwave products
- LEARNING MODE and
- SHIFT CONTROLLER -- experimental features used together to move controlled products from wink to another hub like smartthings
- INCLUSION MODE and
- EXCLUSION MODE -- used when devices fail/act up to reset them on wink without having to completely factory reset the devices from scratch.


thats about it.