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re: Using uber for long (~30min) rides

Posted on 8/20/14 at 1:39 pm to
Posted by Bluefin
The Banana Stand
Member since Apr 2011
13270 posts
Posted on 8/20/14 at 1:39 pm to
quote:

How do you know?

Uber suspended my account and I couldn't request rides. When I contacted them, they told me it's what they do if you are given consecutive bad reviews.

I had no idea why I was given a bad review, and they told me it was basically because my ride was out to suburban Maryland from DC, which the drivers assured me wasn't an issue. I guess he got pissed that he couldn't quickly pick someone else up out there.

That's when I stopped using Uber. This was over a year ago, hopefully it has changed.
Posted by lsu480
Downtown Scottsdale
Member since Oct 2007
92877 posts
Posted on 8/20/14 at 1:40 pm to
That is fricked up man, you should have your local Uber rep fix it for you.
Posted by genro
Member since Nov 2011
61788 posts
Posted on 8/20/14 at 1:45 pm to
Wait. The employees of this company post reviews of customers? Wtf
Posted by hiltacular
NYC
Member since Jan 2011
19708 posts
Posted on 8/20/14 at 1:50 pm to
quote:

Uber suspended my account and I couldn't request rides. When I contacted them, they told me it's what they do if you are given consecutive bad reviews.

I had no idea why I was given a bad review, and they told me it was basically because my ride was out to suburban Maryland from DC, which the drivers assured me wasn't an issue. I guess he got pissed that he couldn't quickly pick someone else up out there.


I am shocked they didn't offer you a free ride or anything. They have usually gone out of their way to correct minor issues I have had in the past.

On saturday I joked to my driver that we needed to go to Birmingham and he responded with "I would actually be okay with that bc I wouldn't have to drive for the rest of the month", I think they typically make bank on longer trips.
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