re: Corporate red tape takes more of my time than government red tape

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Probably because the government doesn't make their deadlines sooner than they are actually willing to deal with in order to make you think the salesperson is doing you a favor by taking the return past 2 weeks. Seriously you think the person was just like "hey, this is a pretty cool old guy - I'm gonna do him a solid!"

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Wrong. The reason they acted the way they did is because in a free market they knew I could go somewhere else with my business. They wanted me to come back to buy more stuff because I was treated well.

OTOH, there is the DMV.