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re: How to get Charter to repair internet service
Posted on 8/24/14 at 8:16 am to tigerpawl
Posted on 8/24/14 at 8:16 am to tigerpawl
And the next outage has happened. All day yesterday....no internet service. I start investigating and find that I cannot ping there DNS server. Change to 4.2.2.2 and it works fine.
Now u think I can call there tech support and get anyone to undertand this? I think not. Just waited it out and this morning it is working again.
Now u think I can call there tech support and get anyone to undertand this? I think not. Just waited it out and this morning it is working again.
This post was edited on 8/24/14 at 8:17 am
1
Posted on 8/24/14 at 12:15 pm to Daygo85
I would be requesting credit for the times you are out of service. You don't have a lot of leverage since they are the only game it town but it's worth a try.
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