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2
Posted on 7/15/14 at 9:45 pm to HailToTheChiz
Getting a tech out is pointless. They are just low paid wire maintenance guys with no way to escalate actual issues.
And that is after you jump through all kinds of useless troubleshooting with phone support for hours.
And that is after you jump through all kinds of useless troubleshooting with phone support for hours.
This post was edited on 7/15/14 at 10:02 pm
Posted on 7/17/14 at 7:58 pm to HailToTheChiz
quote:This is true. They love to blame issues on your hardware... or anything that can neither be proved or dis-proved. Pretty much the same as the others, I guess. It's been running like a scalded dog for a while now. No complaints here (knock on wood).
Charter customer service is awful.
This what I get for $29/month:
7/17/2014, 7:53:45 PM
Download Speed: 31.73 Mbps (3.97 MB/sec transfer rate)
Upload Speed: 4.28 Mbps (0.53 MB/sec transfer rate)
Latency: 8 ms
Jitter: 1 ms
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