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Message
re: Does AT&T refund the $200 you pay for a micro cell to improve service?
Posted on 6/16/14 at 11:32 pm to hikingfan
Posted on 6/16/14 at 11:32 pm to hikingfan
quote:
I got one for free from them. Just bitch and tell them long time customer I spend x dollars every month with you guys, etc. My friend did same. If you've already paid you can work a refund/credit I'm sure. quote: He said they are not authorized to give it for free or for a discount. The customer service dept that handles micro cells is authorized. I did it. PS they do definitely help the signal.
This. I did the same thing: called customer service and complained about the crappy service at my new place. They sent me one free and even next-day-air'ed it to me. I get full bars throughout my place now with no missed or dropped calls. Only thing that sucks is that it takes several minutes to text pictures.
This post was edited on 6/16/14 at 11:34 pm
1
Posted on 6/17/14 at 7:56 am to UHadMeAtMeatTornado
quote:
This. I did the same thing: called customer service and complained about the crappy service at my new place. They sent me one free and even next-day-air'ed it to me.
Imagine that.
This is why I don't go to a store or talk to anybody in person if I don't have to. I'll waste their time while I'm making a long drive or something.
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