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re: Do you ever call a service company and demand that someone come out RIGHT NOW?
Posted on 3/21/14 at 11:31 am to Casty McBoozer
Posted on 3/21/14 at 11:31 am to Casty McBoozer
I know an older, wealthy lady who had an antenna put up at the hunting camp. This was years ago, by the way.
Long story short, the antenna wouldn't work and she was about to miss the Saints game on local TV.
She calls and says she wants to see the game and for them to send someone out. The person that answered the phone told the lady it would be quite expensive to send someone out on a Sunday. The lady replied, I can cover whatever you charge.
There was a man there within the hour.
Long story short, the antenna wouldn't work and she was about to miss the Saints game on local TV.
She calls and says she wants to see the game and for them to send someone out. The person that answered the phone told the lady it would be quite expensive to send someone out on a Sunday. The lady replied, I can cover whatever you charge.
There was a man there within the hour.
1
Posted on 3/21/14 at 12:03 pm to diablo blanco
quote:
I know an older, wealthy lady who had an antenna put up at the hunting camp. This was years ago, by the way.
Long story short, the antenna wouldn't work and she was about to miss the Saints game on local TV.
She calls and says she wants to see the game and for them to send someone out. The person that answered the phone told the lady it would be quite expensive to send someone out on a Sunday. The lady replied, I can cover whatever you charge.
There was a man there within the hour.
See that's an emergency.
I get calls like "It's 8am on Sunday I was seeing if someone could come fix my dishwasher today. I need it done asap"
"My dryer went out and I can't wait till monday to wash these clothes"
Nothing really important. I may come out for a fridge or freezer if it's something we worked on before or its a repeat customer. But as it is most of the time I'm backed up.
People expect same day service and that is hard to do.
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