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re: OFFICIAL: Sales Professionals Strategy and Discussion Thread

Posted on 8/28/13 at 12:57 pm to
Posted by Slickback
Deer Stand
Member since Mar 2008
27693 posts
Posted on 8/28/13 at 12:57 pm to
Being an expert on my product was always my #1 rule. "I don't know" would never come out of my mouth while speaking with a customer.

Understanding my customers was the second most important concept for me. Everyone is different and reacts differently to sales tactics. Be cognizant of the type of buyer you are dealing with and be flexible.
Posted by lynxcat
Member since Jan 2008
24265 posts
Posted on 8/28/13 at 11:44 pm to
Here is my two cents:

I would be a terrible salesperson if I went in with the attitude of "time to make a sales pitch".

For me, it is about having a conversation about whatever topic at hand, talking about the pros and cons, the benefits and the options available, how services suit different types of business needs, strengths and weaknesses of the my firm's capabilities...etc. It is a conversation and during that process, credibility is gained and trust is developed.

^^ This is an uber natural process to me. I can talk with anyone, but I don't ever want to feel like I am trying to 'make a sale' just for the sakes of 'making a sale'...I want to believe that the service being sold will truly enable that company to excel.
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