re: Send shotgun back for repair?

Academy gave me this paper when I bought it that said no returns on firearms and ammo, but I got a buddy that works there that says they will take it back if you scream loud enough..but that's just not me. Remington makes you send repairs to one of their repair facilities...closest one is in Tulsa that I can tell, and they said 3-4 weeks! Can't believe they don't have a repair facility in Houston.