re: Ruth's Chris Appreciation

quote:

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The gf and I had our Valentine's Day dinner just about runined by an extremely intoxicated couple sitting next to us. The manager removed the bottle of wine from the bill and apologized. After writing a letter to describe the night, the entire bill was refunded and we received a gift certificate.

Excellent way to treat customers/clients. We will be enjoying many more filets and praline freezes in the future.

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i usually frown against such practices but in cases like this i would do just the same, or really just handle it there in the restaurant.