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Xbox 360 - Account Hacked
Posted on 8/27/11 at 9:49 pm
Posted on 8/27/11 at 9:49 pm
Not sure how it was accomplished, but a person successfully racked up ~$85 buying points.
Luckily, I receive email notifications from Xbox Live as charges are accrued, so I was able to report the unauthorized access pretty quickly, before the spending got out of hand. I was able to get my account "frozen" before the nerds could "redeem" the points for something, also.
The only real downside (other than inconvenience) is that it takes 3-4 weeks for Xbox to "investigate" in order for me to receive a refund.
Beware, folks.
Luckily, I receive email notifications from Xbox Live as charges are accrued, so I was able to report the unauthorized access pretty quickly, before the spending got out of hand. I was able to get my account "frozen" before the nerds could "redeem" the points for something, also.
The only real downside (other than inconvenience) is that it takes 3-4 weeks for Xbox to "investigate" in order for me to receive a refund.
Beware, folks.
Posted on 8/27/11 at 9:56 pm to Big Data
Do what a buddy of mine did. Call up your bank and tell them that it wasn't you who purchased that product. They should cancel the charge. Only downside was he had to get a new debit card. Plus, his was a few hundred bucks not 85 dollars.
Posted on 8/27/11 at 9:57 pm to Big Data
Be sure to keep on MS about the investigation. There are documented issues with how MS misses things.
Posted on 8/27/11 at 9:59 pm to Big Data
this thread made me go and change my password for live.
admittedly I'd been meaning to do it for a while because I felt my password was fairly weak, but this gave me the push I needed.
hope your problem gets resolved quickly and smoothly.
admittedly I'd been meaning to do it for a while because I felt my password was fairly weak, but this gave me the push I needed.
hope your problem gets resolved quickly and smoothly.
This post was edited on 8/27/11 at 10:00 pm
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