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re: That's it, never going back to the "coffee bean" on coursey again
Posted on 6/2/10 at 9:12 pm to Zilla
Posted on 6/2/10 at 9:12 pm to Zilla
I understand some of your frustration, although i have never been there it appears they could do a better job of staffing but:
I hate it when I stand in line at a place and wait my turn and right before I order the phone rings and someone places an order before me that did not have to stand in line
do you realize that by taking a cc over the phone the fee the merchant pays to the processing company goes up?
quote:
called today and immediately asked if I would hold....sure... i sat on hold while I listened to 2 orders being taken
I hate it when I stand in line at a place and wait my turn and right before I order the phone rings and someone places an order before me that did not have to stand in line
quote:
asked if I could go ahead and pay with my CC over the phone so I could just pickup(which I had done before), I was denied
do you realize that by taking a cc over the phone the fee the merchant pays to the processing company goes up?
Posted on 6/2/10 at 9:22 pm to Tigerpaw123
exactly why they should have someone else besides the 1 cashier taking phone orders... also why they should maybe not make their customers stand in line to order... if it were my business, I would rather pay the higher fee for that order than not have the order at all.....they lost my order b/c of it
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