Question for the H/G Refrigerator Experts

Any help would be greatly appreciated.

We have a Whirlpool french door refrigerator with the freezer at the bottom.

Lately we have water pooling and freezing at the bottom of the refrigerator compartment under the bottom drawer. Left unchecked, it will fill to the point of leaking onto the floor.

I've gone through the whole clean the rubber grommet and pour hot water down the defrost drain suggestions I've found online. But, the thing is that's for the freezer compartment. Our issue is in the refrigerator compartment. I don't see any kind of water dripping down the walls or anywhere else and the rest of the shelves are dry. I have no idea where the water is coming from.

I see these in both back corners of the refrigerator compartment but, they are higher than the rest of the bottom so, doesn't make sense that it would be a drain.



As an added bonus, yesterday I noticed water spraying out of this hose on the top of the outside of the refrigerator. I'm assuming this feeds water to the ice maker. Honestly didn't even know the hose was there.