re: Why do people take so long to order fast food?

When my wife and I lived in Breaux Bridge, she wanted Wendy's one evening. It was about 8:30 and there were five cars in line. The first one was placing their order so I called and asked her if she wanted Checkers (right next door) and she said yes. Went there and sat behind someone ordering. Finally ordered my food and when I left, that same car was still ordering at Wendy's and the same four cars behind him.