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iPhone and AT&T issue
Posted on 4/1/24 at 11:56 am
Posted on 4/1/24 at 11:56 am
My wife has the newest iPhone pro I believe, for some reason it has stopped working on cell coverage but works fine on wifi.
Apps do not load, can't use internet, texts and calls work fine.
It shows 5g, but it's like it's not getting actual 5g service, just what is required for text and calls.
Any thoughts?
Apps do not load, can't use internet, texts and calls work fine.
It shows 5g, but it's like it's not getting actual 5g service, just what is required for text and calls.
Any thoughts?
Posted on 4/1/24 at 12:00 pm to BoogaBear
I'd start with the proverbial, restart. Then once re-started, if issue still occurs, go to iphone settings and turn off cell service for a few mins AND wifi. Then re-enable cell service, see if problem exists.
Make sure she's on latest iOS via Settings. If all else fails, take it to ATT store but that should be last resort.
Make sure she's on latest iOS via Settings. If all else fails, take it to ATT store but that should be last resort.
Posted on 4/1/24 at 12:36 pm to BoogaBear
EDIT: NM.
Are you using eSIM? If so, maybe delete it and redownload it.
Are you using eSIM? If so, maybe delete it and redownload it.
This post was edited on 4/1/24 at 12:37 pm
Posted on 4/1/24 at 7:01 pm to BoogaBear
Are you on AT&T too?
It sounds more like she's not getting a data connection over 5G, because she has SMS and calls.
Is it everywhere, or in specific locations? I know that when my old phone would switch from Wifi calling to 5G when I was on a conference call leaving my house, it was going to drop until I got about a mile away.
quote:
Apps do not load, can't use internet, texts and calls work fine.
It sounds more like she's not getting a data connection over 5G, because she has SMS and calls.
Is it everywhere, or in specific locations? I know that when my old phone would switch from Wifi calling to 5G when I was on a conference call leaving my house, it was going to drop until I got about a mile away.
Posted on 4/1/24 at 9:22 pm to BoogaBear
quote:
iPhone and AT&T
Found the problem. The worse phone and worse carrier
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