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re: How Long Did Your Tankless Water Heater Last?

Posted on 1/23/24 at 12:57 pm to
Posted by Turnblad85
Member since Sep 2022
1378 posts
Posted on 1/23/24 at 12:57 pm to
No help from me OP. I would hope a big company like Navien would stock parts for thier old units for many years. Doesn't seem like a heat exchanger would be too difficult to replace or wildly expensive but I could be way wrong.

I'm letting other people sus out the lifespan and maintenance over a decade or two before I dip my toe in the tankless world. Even if the concept is good, the quality and tech that goes into them could be following the same path as cars, hvac and appliances.

hope you get a good outcome

Posted by WB Davis
Member since May 2018
2219 posts
Posted on 1/23/24 at 4:19 pm to
quote:

I would hope a big company like Navien would stock parts for thier old units for many years.
Most Navien repair parts are reasonably priced through dealers like SuppliesDepot.

Navien online documentation is outstanding, and they have an 800 tech support line, staffed by guys with Midwest accents, that homeowners and contractors can call 7 days a week.

Navien is like GE 20 years ago, before GE started to suck.
This post was edited on 1/23/24 at 4:34 pm
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