re: Who’s got some dealership service stories?

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I called that afternoon (like 5+ hours later) asking if it was done because I could pick it up. The woman on the phone (3rd person now, if you're keeping track) said it'd be ready first thing tomorrow morning, they ran into a few priority commercial jobs but "we promise we'll get the tires balanced on your van".

I go to pick it up in the AM; the Dealership's General Manager was at the desk and I kindly mentioned to him I was a bit pissed they had to keep my vehicle overnight for just a tire balance. This motherfricker straight up says, "Tire balance? Our balancer has been out of service for well over a month waiting on a part and the company to come fix it".

Sure as shite never brought anything back to that dealership...

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they were probably bringing tires somewhere else to get balanced and was relying upon another that tire place's schedule.