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re: Who’s got some dealership service stories?
Posted on 1/17/24 at 4:04 pm to dualed
Posted on 1/17/24 at 4:04 pm to dualed
Brought wife's car in for some small recall some years ago. Car about two years old.Asked the guy while they had it up to look at front end, hearing noise, and let me know if anything need work.
Waiting several hours, impatient, finally told me car was ready. Bill for over 1500 dollars, shocks struts brakes etc.
Went ballistic. Guy with bill had called for Mrs. dietcoke7. Demanded they put parts back on. Said they were gone. Demanded owner, who I knew slightly. After much anguish he wrote off bill.
Service guy clearly saw woman's name on invoice and tried to pull a fast one.
We never went back.
Waiting several hours, impatient, finally told me car was ready. Bill for over 1500 dollars, shocks struts brakes etc.
Went ballistic. Guy with bill had called for Mrs. dietcoke7. Demanded they put parts back on. Said they were gone. Demanded owner, who I knew slightly. After much anguish he wrote off bill.
Service guy clearly saw woman's name on invoice and tried to pull a fast one.
We never went back.
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