SW just sent an email out about changes to Rapid Rewards.

Fewer flights needed to qualify for A or A Preferred, two free drinks instead of one, points plus dollars, etc...

Every other program is getting more stringent and they are loosening. Any insight on whether loss of their frequent traveler base due to their screw ups and downgrading of status with piss-poor boarding is the culprit?

I'm one

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Posted by vistajay

Member since Oct 2012

2812 posts

Posted on 10/16/23 at 12:58 pm to Lsut81

I like these changes because I am not flying as much for work as pre-COVID so it is harder for me to maintain A status.

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Posted by snakanator

Member since Sep 2010

702 posts

Posted on 10/16/23 at 1:23 pm to Lsut81

Walmart sells cheaper than target.

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Posted by lionward2014

New Orleans

Member since Jul 2015

13518 posts

Posted on 10/16/23 at 1:47 pm to Lsut81

quote:
Any insight on whether loss of their frequent traveler base due to their screw ups and downgrading of status with piss-poor boarding is the culprit?

I was in the screw SW camp for the longest, and it was strengthened by the Christmas cluster, however now that they are the main servicer of my home airport (ELP) I have come to really enjoy them. I should be able to hit A list this year and am looking very much forward to it.

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Posted by Lsut81

Member since Jun 2005

83721 posts

Posted on 10/16/23 at 2:33 pm to lionward2014

quote:
I was in the screw SW camp for the longes

For me, just became that way in last 2yrs... Drindlded from Companion/preferred to A-list alongside 1k with United in last two years.

After screwed my xmas trip, I went all over to United and got 1k by August. Still 1 mil RR points to burn somewhere though

Would rather SW, but their treatment of best customers pushed me away. If they introduced assigned seats, I may swap back, but screw the jet bridge jesus bullshite.

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