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Started By
Message
re: Sirius XM Renewal
Posted on 9/8/23 at 9:02 pm to WhuckFistle
Posted on 9/8/23 at 9:02 pm to WhuckFistle
quote:
I get on their website and chat with someone. I always end up getting it for around 7 dollars a month for a year when I say I’m going to cancel.
I was a big fan of Sirius and DirecTV for years, but their business models finally turned me against both. Loyal customers shouldn’t have to threaten to cancel a service constantly.
Reward those customers. Don’t make them waste half an afternoon at least twice a year dealing with customer service and threatening to cancel to get some “special” or “deal”.
1
Posted on 9/11/23 at 8:14 am to Ghost of Colby
quote:It's not like that anymore.
Loyal customers shouldn’t have to threaten to cancel a service constantly.
Reward those customers. Don’t make them waste half an afternoon at least twice a year dealing with customer service and threatening to cancel to get some “special” or “deal”.
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