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Blue Cross Blue Shield has..

Posted on 7/18/23 at 3:18 pm
Posted by tProvidence
Member since May 2023
43 posts
Posted on 7/18/23 at 3:18 pm
The absolute worst website and app I’ve ever seen. They are the slowest moving things on any piece of technology you can find. I’ve been sitting with a loading circle for 3 minutes while I’m working on my other tabs just fine. Same with the app.
This post was edited on 7/18/23 at 3:26 pm
Posted by MorbidTheClown
Baton Rouge
Member since Jan 2015
73479 posts
Posted on 7/18/23 at 3:19 pm to
quote:

Blue across


across the sky?
Posted by Tyga Woods
South Central Jupiter Island, FL
Member since Sep 2016
41298 posts
Posted on 7/18/23 at 3:19 pm to
quote:

Blew across her face

Posted by Shexter
Prairieville
Member since Feb 2014
19103 posts
Posted on 7/18/23 at 3:21 pm to
quote:

Blue across Blue Shield


I think you're on the wrong website.
It's Blue Cross Blue Shield

Posted by Splackavellie
Bayou
Member since Oct 2017
11889 posts
Posted on 7/18/23 at 3:22 pm to
Posted by deathvalleyfreak43
Baton Rouge
Member since Jul 2008
14240 posts
Posted on 7/18/23 at 3:23 pm to
Website and Apps just makes us lazy.. best way to get things done is call and work it out. They’re not going to like it but everything you need to do can be handled over the phone with a representative. Make them do their job.
This post was edited on 7/18/23 at 3:24 pm
Posted by wileyjones
Member since May 2014
2689 posts
Posted on 7/18/23 at 3:27 pm to
quote:

best way to get things done is call and work it out


if you're up for wasting an hour.. you get the robot, then the first operator, then getting in a queue for someone to call you back who has an unintelligible accent.. then you can have them type it in what is probably the same web interface
Posted by Bama Bird
Pittsburgh, PA
Member since Mar 2013
22569 posts
Posted on 7/18/23 at 3:31 pm to
quote:

everything you need to do can be handled over the phone with a representative


Someone has never called an insurance plan

You'll spend an hour of going through prompts and screaming representative, only to eventually reach someone who can barely read
Posted by JerryTheKingBawler
South of Memphis
Member since Jan 2023
7285 posts
Posted on 7/18/23 at 3:34 pm to
Found the dinosaur
Posted by Tvilletiger
PVB
Member since Oct 2015
5863 posts
Posted on 7/18/23 at 3:36 pm to
Funny this thread is here. I just got off phone Florida blue. I had zero problems and 1 minute wait time to speak with somebody
Posted by Weekend Warrior79
Member since Aug 2014
20602 posts
Posted on 7/18/23 at 3:37 pm to
Remember the first time I decided to rely on their app. Assumed I could stop carrying my insurance card with me because the app has a My ID Card option. Never thought to make sure it works when I am not on WiFi before relying on it.

Now I just screen shot the card and hope the app works when I need to verify my insurance card hasn't changed.
Posted by Porter Osborne Jr
Member since Sep 2012
42997 posts
Posted on 7/18/23 at 3:56 pm to
frick them. They switched my prescription to generic knowing damn well it was on back order for several months. Caused me to run out for a long time.
Posted by dukeg7213
Louisiana
Member since Apr 2023
6022 posts
Posted on 7/18/23 at 4:22 pm to
yeah but they also have the best insurance

go try humana and report back



fyi... i do utilization review approvals & denials
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