re: The home selling realtor setup is unfair to sellers and buyers

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I can’t speak to the buyer and can only get what limited info their realtor decides to give out. Conversely, I’d probably go down on the price or toss in other incentives if that’s what the buyer needed. This realtor charade really is a racket where you’re at the mercy of intermediaries who spend more time protecting their roles than looking out for their customers.

Is there a better process for buyers and sellers?

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Process is not broken, sounds like you have a shitty realtor. I know a bunch of realtors, and this is completely untrue for all that I personally know. The only thing they want to protect, just like every person I know in every industry, is their name and realtors do that by closing deals. If you are dealing with a good realtor it serves them absolutely no benefit to slow-play a deal or not be transparent with info to & from their client