re: Power lines thorugh trees. Who is responsible?

Entergy will remove the tree but not haul the wood off or bring it to the road for pickup. I know this because I came home one day to an entergy guy standing in my driveway about to begin cutting down a tree in my yard. I told him there was no way I was letting that happen and they came by a few weeks later to trim around the lines. I still don’t know how they thought showing up and just removing a tree on my fence line with no prior conversation was acceptable