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68 days in Dealership Service Department

Posted on 10/13/22 at 2:12 pm
Posted by lsutiger7997
Baton Rouge
Member since Oct 2007
34 posts
Posted on 10/13/22 at 2:12 pm
WWYD: I got a truck with a bad sunroof. When I bought it I was guaranteed on the “we owe” document they would fix the inoperable sunroof as part of the sale of the truck, within 30 days. After multiple repair attempts the sunroof “works” - opens/closes. But constantly leaks water ever since then beginning repair work. I’m now 168 days into owning this truck and it’s been in service dept for 68 days.

Do I have any recourse? They have kept me in a rental or loaner the entire time it’s in service but now I have a truck that’s been water damaged and potentially future electrical issues - water came thru roof switches. It’s still in service with no end in sight of parts being ordered or an estimated repair by date.

The dealer has lots in BR, Nola, and Slidell.

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