re: Good People of the OT, I need your help. Refrigerator Repair Person.

My 2015 Kenmore Elite's freezer broke in 2019 and, using the Sears authorized repair service (seems like a joke to even say that now), I embarked on a year long odyssey of multiple service calls with a company that was basically in bankruptcy. They replaced the compressor twice and several other parts that were delivered straight to my house. Two different repairmen, one of whom said the other one's work was shoddy. It seems to be working now. I almost lost my religion in the process.