re: The True Differences Between Apple and Android and which may be better for you.

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a problem that is easily fixed by any number of solutions,.

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There are several ways to remedy this, so it's not like Apple has done absolutely nothing with this. Could they do more? Absolutely, but it's not like you're screwed if you move to another OS without turning off iMessage.

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a problem that isn't obviously your fault,

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I disagree. Everyone has a web browser in his pocket/her purse. A simple google search will reveal exactly who is at fault. And how to fix.

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and a problem that just so happens to make your competitors look bad to the uninformed, is most certainly malicious

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See above.

And I've always been told that the average android user is more tech-savvy

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quote: Maybe it's incompetence

I could buy that if we were talking about Microsoft.

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Hey, they're that bad....well, anymore.

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Any solution is more acceptable than simply not delivering messages. Especially after years of complaints. Would you agree?

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I'll concede that. They've had opportunities to fix it and have ignored it. No question. So if I were to guess, I'd go with what CAD says and think that they don't care to fix it.

Now, I think they should fix it and obviously you do too. But if you ask the average iPhone user how important this is, I'd bet the average person would say "meh".

It probably doesn't happen to a lot of users and when it does, it can be remedied by a web search, logging into apples website, or possibly a phone call.

And as far as noticing the issue? If I text someone and don't get a reply back I'm following up some other way. It only takes a couple of people doing before the recipient realizes there is a problem.

So I think we agree it's a problem, I think we just disagree with the severity of it.

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i'm saying the average iphone purchaser doesn't go beyond 'well imessage only works on an iphone of course since its an apple product. duh.'

you really think they see a problem here or understand what is truly going on if they switch to another phone?

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Good lord.

You're right. I forgot. We sheep are idiots and can't think to ourselves, "hmmm....I can't get texts from Bob and Ed. I get them from Joe and Larry. Bob and Ed are iphone users....maybe it's an iphone-related problem?"

Man it must be great being so smart. No idea what that's like, being an iPhone user and all.

I'm shocked that you would want some moron iphone user to switch to android at all.

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Let me know if the judge agrees with them.

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we'll find out shortly if they allow class-action status here. its not that unusual..i get a class action 'settlement' probably once a year from some random USB drive maker or lifelock or someone.

the case here appears to have far more merit than a USB stick advertising 5% more storage than it actually held.

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I would turn off iMessages from one of the options I mentioned a few pages ago

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shouldnt SMS just work without having to do anything if its still your phone number/SIM ID regardless of phone you're holding?

does everyone know/understand what to do if they lost an iphone to continue getting texts delievered or what they believe is SMS?

yes YOU would do that..but you're clearly have a much better understanding than others.

is it just 'too bad' for those stupid users who don't realize they're not getting texts because they didn't read the fine print about how iMessage works?

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no way they would win with the eleventy billion pages of EULA you agree to when you activate the phone.

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apple doesnt own verizen, at&t, tmobile, sprint or the text-message patent.

what they make is a device to run on that network like the other 100 billion phones out there.

those texts **UNTIL APPLE CAME ALONG** have always been delivered via EVERY carrier's cell towers..the whole point of "Simple" being the first word of the text standard...and delivered to ANY mobile device ANYWHERE ON THE PLANET on ANY CARRIER NETWORK.

i think a judge might have pause if even after a user reads eleventy billion pages of EULA buried in there was the fact apple was translating those SMS to iMessages and screwed up delivery for users.

THESE ARE USERS WHO NEVER HAD A PROBLEM GETTING TEXTS PRIOR TO BUYING AN IPHONE


you think thats a tough sell? i think i just made the argument quite succinct.

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shouldnt SMS just work without having to do anything if its still your phone number/SIM ID regardless of phone you're holding?

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Absolutely. I believe Apple needs to fix this.

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does everyone know/understand what to do if they lost an iphone to continue getting texts delievered or what they believe is SMS?

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Probably not, but is it really that difficult to a) detect the problem and b) get it resolved? If I am that heavily dependent on texts (I probably am IRL) I will know pretty quickly that something is wrong.

Plus, in this scenario, the person would probably get another iPhone once they get back in the country. Restore from the last iCloud backup and any iMessages that were missed will be there.

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There are several ways to remedy this, so it's not like Apple has done absolutely nothing with this.

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Huh? What have they done, exactly? The problem has persisted for years.

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Could they do more? Absolutely, but it's not like you're screwed if you move to another OS without turning off iMessage.

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But you kind of are screwed, because you will never receive all of the messages that have been hijacked no matter what you do (unless you go back to iPhone).

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A simple google search will reveal exactly who is at fault.

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Ah, yes, if you realize the problem began when you switched. Again, how do you know when there is a problem if the only symptom is that nothing happens and you don't know that something should have happened? So, assuming you realize it began when you switched, a search for "not receiving texts" returns results for other problems, in addition to the iMessage problem. Of course, the iMessage problem now dominates the results since more and more people are having the problem.

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And I've always been told that the average android user is more tech-savvy

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Yeah, I wouldn't expect a fresh convert to quite be there yet.

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It probably doesn't happen to a lot of users

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A few million search results say otherwise

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when it does, it can be remedied by a web search, logging into apples website, or possibly a phone call.

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Yeah, except the remedy only works for future messages sent. The ones sent before this "remedy" are pretty much gone forever, unless you care to talk it over with all of your contacts and make them figure out which messages to resend.

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And as far as noticing the issue? If I text someone and don't get a reply back I'm following up some other way. It only takes a couple of people doing before the recipient realizes there is a problem.

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Sometimes AT&T/Verizon have issues with delayed messages, sometimes iMessage has delays within itself, all services have intermittent issues that end up getting resolved, usually in a timely manner. It's very hard to discern exactly what's going on when a couple of people follow up about messages you haven't received, when you may or may not have received messages from others in the meantime. Most problems like this (read: in ALMOST ALL CASES except for this one) resolve themselves soon enough with no user involvement. Why does the "it just works" company have the biggest problem?

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So I think we agree it's a problem, I think we just disagree with the severity of it.

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Messages are data... MY data. The #1 rule of ANY service is the user's data must never, ever, EVER be lost. Apple is content to just throw up their hands over the issue. If the lost data itself isn't severe enough of an issue, then this lackadaisical attitude that this company has with YOUR data should seem pretty severe.

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ZereauxSum

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I just wanted to correct an incorrect assumption you have repeatedly made in this thread. The iMessage issue isn't always readily solvable, even by those that have a little more tech experience.

THIS is a post that was reposted on gizmodo of a user who was able to identify the issue and STILL couldn't get it resolved, even with Apple's help. There are a percentage of users for which no solution has been furnished still with regard to this problem. Just an FYI.

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Apple knows exactly what it's doing, and it knows exactly how this is affecting the bottom line. It is intentional, and malicious.

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So it does work flawlessly and isn't a half-brained attempt.

All right, I do have to admit that I haven't done as much research about this as you guys have. (I only tend to look deeply into issues I've personally had). After reading therick's gizmodo link it does seem like the problem is a bigger issue than I realized.

I've never seen it this bad IRL but it seems to be bad enough to make you wonder what's going on. I still have trouble imagining that Apple believed or believes it is benefiting from this, but who knows?

I'm wondering, now that it seems to be getting ramped up attention, if a fix will ship with iOS 8.