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Started By
Message
re: The True Differences Between Apple and Android and which may be better for you.
Posted on 7/8/14 at 12:14 pm to ZereauxSum
Posted on 7/8/14 at 12:14 pm to ZereauxSum
quote:How would you know you didn't have the problem if the symptom is 'nothing'?
I've switched from iOS to android twice in the last two years and I've never had this problem. I just turned iMessage off before I switched sims and I was good to go.
quote:Half of them didn't realize iMessage had to be turned off (and can you blame them? does it make any sense whatsoever that a setting on your phone determines how other people's phones send you messages?), and the other half actually did turn iMessage off, but Apple delayed (whether intentionally or not) the actual switching off of the service.
Not sure what the rest of the world is doing because it does seem to happen to people a lot :/
quote:They could start by make cross-platform services. Just a thought.
And yes, it's definitely something Apple needs to fix. Not sure how they would do this though.
1
Posted on 7/8/14 at 12:17 pm to therick711
quote:
Not to be obnoxious (I'm coming from a place where I have had to deal with this problem for way too many users), but most people will never know if they are experiencing the problem or not. Further, it is really difficult sometimes to tell if you have the issue, even if you think you don't. That's one of the worst parts about it. You might have your spouse and close friends figured out, but your buddy in Memphis who contacts you only once in a blue moon may not be getting through.
Not obnoxious at all, and I agree. I've seen this happen to people when they don't turn off iMessage. I just don't know of a good solution to it.
I suppose Apple could automatically disable iMessage when someone erases their phone. But even then, you'll have people get a new phone and keep their iPhone for a while (turned off) while their texts continue to hit the iMessage server without their knowledge.
quote:
It is intentional, and it is bullshite.
I'm having a hard time believing this. How would Apple benefit from pissing off someone who could very well buy from them (either another iphone, and iPad, a Mac, etc) in the future?
Posted on 7/8/14 at 12:25 pm to ZereauxSum
quote:If your iMessage account is only linked to your phone number (and not an Apple ID), then you can't log out of the service online... it can only be done on the phone. And what if your reason for buying a new phone is your iPhone got lost/destroyed/whatever? Your phone number is linked to this now phantom iMessage account on everybody else's iPhones, and you just have to wait 30 days for the service to "reset itself" or some shite.quote:I'm having a hard time believing this. How would Apple benefit from pissing off someone who could very well buy from them (either another iphone, and iPad, a Mac, etc) in the future?
It is intentional, and it is bullshite.
And how would Apple benefit? Because, to the user, there were no problems receiving messages until they switched to that damned Android phone, right?
Posted on 7/8/14 at 12:27 pm to Korkstand
quote:
How would you know you didn't have the problem if the symptom is 'nothing'?
If I inderstand correctly, the symptom isn't "nothing". It's not getting text messages from one platform or the other.
I got all of my text messages from people using android phones and iPhones.
quote:
Half of them didn't realize iMessage had to be turned off (and can you blame them? does it make any sense whatsoever that a setting on your phone determines how other people's phones send you messages?)
Like I said, it's something apple needs to fix. I'm not sure what else to say here.
quote:
and the other half actually did turn iMessage off, but Apple delayed (whether intentionally or not) the actual switching off of the service.
Hadn't heard about this so I'll have to take your word for it. I can't imagine how Apple would benefit from doing this intentionally.
quote:
They could start by make cross-platform services. Just a thought.
They could, but my guess is that it works for the majority of users.
Posted on 7/8/14 at 12:32 pm to Korkstand
quote:
If your iMessage account is only linked to your phone number (and not an Apple ID), then you can't log out of the service online... it can only be done on the phone. And what if your reason for buying a new phone is your iPhone got lost/destroyed/whatever? Your phone number is linked to this now phantom iMessage account on everybody else's iPhones, and you just have to wait 30 days for the service to "reset itself" or some shite.
You can turn off iMessage without the device a few different ways. You can go to apples website, call Apple support or visit an Apple store.
quote:
And how would Apple benefit? Because, to the user, there were no problems receiving messages until they switched to that damned Android phone, right?
Is that apple's stance on the issue?
Posted on 7/8/14 at 12:33 pm to Korkstand
quote:
A perk? Sounds to me like a free messaging service is essential to you, considering you only have 200 texts.
Maybe if I texted more.
According to SMS Stats from Cydia, I sent and received 101 regular SMS and 29 iMessages in the last 30 days.
Can't view iMessage count month to month beyond that, but here's my SMS count per bill cycle from AT&T:
April was when my son was born. Maybe, perhaps, possibly, iMessage came in handy that month.
This post was edited on 7/8/14 at 12:36 pm
Posted on 7/8/14 at 12:42 pm to ZereauxSum
quote:Without an Apple ID?
You can turn off iMessage without the device a few different ways. You can go to apples website
quote:Kind of shitty to have to deal with Apple in order for your contacts to be able to send you an AT&T text message to your Android phone, isn't it? It is also not at all intuitive, and you have to figure out what to do and how to do it yourself. I mean, how many users actually know how iMessage works and that Apple essentially hijacks their phone number?
call Apple support or visit an Apple store.
quote:Publicly? No. But their stance sure as hell isn't to go out of their way to be helpful in giving former customers use of their phone number back.
Is that apple's stance on the issue?
Posted on 7/8/14 at 12:42 pm to ZereauxSum
quote:
Is that apple's stance on the issue?
Of course not. No company is going to admit they crippled or altered something in a way that makes a competitor look inferior, at the expense of the user's experience. But it happens all the time. Not saying Apple is doing that here, but even if they were, it wouldn't be their "official stance." The official stance is "Oops, guess we need to fix that."
Posted on 7/8/14 at 12:51 pm to ZereauxSum
quote:
I'm having a hard time believing this. How would Apple benefit from pissing off someone who could very well buy from them (either another iphone, and iPad, a Mac, etc) in the future?
When you are aware of the problem (they are) and say we don't know how to fix it (they have) and you let it continue on unabated (it has) and the result is people (including several users I know) switch back to iPhones because they aren't getting their messages, I think it could be justified to say that that is the most generous interpretation of the situation.
HERE is a link of one of hundreds of articles about it. We have another fix to make. Maybe one day we'll get to that one. The article is from May of 2014. The problem has existed since 2011. Draw your own conclusions.
From Forbes:
quote:
Ready to dump your iPhone? You could be on the end of a painful parting shot.
In the mother of all glitches former iPhone owners are finding they no longer receive text messages on their new phones. Worse still it turns out that Apple AAPL -0.85% has known about the problem for months and issued no fix or even made an official statement to let people know the problem exists.
The issue stems around iMessage, Apple’s popular SMS alternative. iMessage associates with your Apple ID and telephone number and tells all registered iPhone and iPad users that they should communicate with you using iMessage instead of SMS. In and of itself this makes a certain amount of sense as, unlike SMS, iMessage lets you know a message has been sent and when it has been viewed.
LINK
This post was edited on 7/8/14 at 12:57 pm
Posted on 7/8/14 at 12:57 pm to Korkstand
quote:
Without an Apple ID?
I'm pretty sure you need this. Why wouldn't you have it?
quote:
Kind of shitty to have to deal with Apple in order for your contacts to be able to send you an AT&T text message to your Android phone, isn't it?
Well, I like the fact that if I have an issue with a company I've dealt with in the past, I can contact them and they'll make it right.
I guess it's a little inconvenient to have to go out of my way to call them to fix an issue on their end, but "shitty" kinda seems over the top to me.
Unless you hate them I guess.
quote:
Publicly? No. But their stance sure as hell isn't to go out of their way to be helpful in giving former customers use of their phone number back.
All right, so if I understand correctly, you believe that Apple has created an iMessage issue so that people switching to Android (let's ignore the fact that this happens on Windows phones and blackberries for a second) will come to the conclusion that Android is the problem and curse google to the heavens?
Despite the fact that it took literally hours for people to figure out the issues was an iMessage issue when it first surfaced? And continues to be a known iMessage (not android) issue?
Posted on 7/8/14 at 1:00 pm to ZereauxSum
quote:
Despite the fact that it took literally hours for people to figure out the issues was an iMessage issue when it first surfaced? And continues to be a known iMessage (not android) issue?
Not to be ugly, but you are arguing facts that have already been established. Apple has known about this for years. Apple only officially acknowledged the issue 6 months ago (or so). Apple still hasn't fixed the issue.
Posted on 7/8/14 at 1:05 pm to Korkstand
quote:
Oh? If you switch to an Android phone
This isn't happening unless Apple just decides to completely shite themselves. So the rest of anything stated in this post is completely moot.
Posted on 7/8/14 at 1:06 pm to therick711
quote:
When you are aware of the problem (they are) and say we don't know how to fix it (they have) and you let it continue on unabated (it has) and the result is people (including several users I know) switch back to iPhones because they aren't getting their messages, I think it could be justified to say that that is the most generous interpretation of the situation.
We've definitely had different experiences. I've known 3 people that this happened to a year ago. They did a quick google search, resolved the issue (or made Apple do it) and went on their way. All three continue to happily use android.
Again, how is Apple benefiting from creating a problem that was almost immediately obvious as an iMessage problem?
The "several users" you know aside, I can't believe that many people went through the effort of shopping for and buying a new android device, getting it all set up, and upon realizing that iMessage needs to be shut off, throws their hands up and says, "oh well, apples got me by the balls. Guess I'll go back to my iphone".
Posted on 7/8/14 at 1:08 pm to therick711
quote:
Not to be ugly, but you are arguing facts that have already been established. Apple has known about this for years. Apple only officially acknowledged the issue 6 months ago (or so). Apple still hasn't fixed the issue.
How does that prove that Apple created the problem intentionally?
Posted on 7/8/14 at 1:12 pm to ZereauxSum
quote:
How does that prove that Apple created the problem intentionally?
No one said they created it intentionally (though the protocol was deliberately made in the way apple rolled it out). I don't know if they did or didn't create this protocol with the intention of trapping users, and none of us could know that at this point. That being said, at this point, what is happening with iMessages is intentional in terms of their lack of response. Why wouldn't they fix the issue? That answer is pretty easy.
This post was edited on 7/8/14 at 1:15 pm
Posted on 7/8/14 at 1:13 pm to ZereauxSum
quote:
The "several users" you know aside, I can't believe that many people went through the effort of shopping for and buying a new android device, getting it all set up, and upon realizing that iMessage needs to be shut off, throws their hands up and says, "oh well, apples got me by the balls. Guess I'll go back to my iphone".
I'm not sure how what you believe is relevant. I may not have done a study, but I have evidence. You are presenting skepticism as a rebuttal.
Posted on 7/8/14 at 1:24 pm to therick711
quote:
You are presenting skepticism as a rebuttal.
Yeah I guess I am, but it's anecdotal evidence so that's pretty much all I can do with that.
I don't think you've made it up (people going back to iPhones because if the iMessage issue). I just don't think a lot of people did this/are doing this. And I definitely don't believe that this was accomplished by design on apples part.
Posted on 7/8/14 at 1:27 pm to ZereauxSum
quote:You can use iMessage on an iPhone without an Apple ID. Your iMessage account is tied to your phone number, and it can only be deactivated on the phone itself.
I'm pretty sure you need this. Why wouldn't you have it?
quote:If a company that I am no longer a customer of prevents me from receiving text messages, which they have nothing to do with, I think "shitty" is putting it nicely.
I guess it's a little inconvenient to have to go out of my way to call them to fix an issue on their end, but "shitty" kinda seems over the top to me.
quote:Pretty much, yeah. People generally know the blue message bubble means the recipient has an iPhone. They don't know that all of those people won't be able to message them unless they turn off iMessage. And Apple knows when messages get delivered... if the messages fail to go through for a couple days, they could very easily send you an actual SMS message asking for a response from you, and that response could have them turn off iMessage and they could help you retrieve the undelivered messages. It could be so simple if they were honest about it, but instead they just don't do anything about it other than cause problems for people new to Android.
All right, so if I understand correctly, you believe that Apple has created an iMessage issue so that people switching to Android (let's ignore the fact that this happens on Windows phones and blackberries for a second) will come to the conclusion that Android is the problem and curse google to the heavens?
Posted on 7/8/14 at 1:30 pm to Brettesaurus Rex
quote:I didn't mean you as in you, I meant you as in an iPhone/iTunes Match/iMessage/etc user. You can't just dismiss accurate statements as 'moot' because they may not apply to you.quote:This isn't happening unless Apple just decides to completely shite themselves. So the rest of anything stated in this post is completely moot.
Oh? If you switch to an Android phone
Not to mention I said "if".
This post was edited on 7/8/14 at 1:31 pm
Posted on 7/8/14 at 1:33 pm to Korkstand
quote:
If a company that I am no longer a customer of prevents me from receiving text messages, which they have nothing to do with, I think "shitty" is putting it nicely.
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