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Rescheduling with Southwest
Posted on 6/1/20 at 9:36 pm
Posted on 6/1/20 at 9:36 pm
I will be rescheduling a bachelor trip from this June to September due to things not being open due covid. The cheapest ticket with SW is still more expensive than the original tickets that I bought. I don't want to pay extra to reschedule my flight because of this damn virus. I understand that passengers are due refunds from airlines if their flights are "affected by coronavirus". Does this count as refundable? Should I try threaten to cancel so to not have to pay extra to reschedule?
Posted on 6/1/20 at 9:39 pm to philly444
I'll repost what i had on the OT. Did southwest have a schedule change at any point since you've booked the ticket?
Posted on 6/1/20 at 9:47 pm to CuseTiger
Yes they did change my departure time once a while back without my permission. I didn't really care though since it was just a couple of hours. So this can be used as leverage?
Posted on 6/1/20 at 10:12 pm to philly444
Absolutely. Tell them you had a major schedule change and would like to rebook your flights to a more suitable date. I havent checked to see if this is possible to do online, might be worth a shot. Don't accept anything online if it asks, try a flight change and see if you can rebook to your new dates without it charging you.
Posted on 6/2/20 at 6:36 am to philly444
As long as your departure and destination remain the same their current policy is to cover the difference in fares. Shouldn’t cost you anything, but you’ll have to call them to make the change.
Posted on 6/2/20 at 7:23 am to moloz
I’ve gotten much better results from them by calling.
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