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Orbitz Scam?

Posted on 2/25/22 at 1:26 pm
Posted by RougeDawg
Member since Jul 2016
7825 posts
Posted on 2/25/22 at 1:26 pm
Got the below e-mail the other day notifying that my flight had been cancelled. Checked the AA website and my flight is still there. Googled the phone number and found some complaints of Indians on the other end of the line asking for credit card numbers to refund trips.

How in the hell does a scammer know my e-mail address, that I have an American Airline flight booked through Orbitz, and the Booking ID number? Little worried they could cancel the flight if they wanted to.

quote:

"Dear xxx,

Re: 72205667813077

Booking ID: X****F

Unfortunately AMERICAN AIRLINES has made a schedule change to your upcoming trip, and your original flight is no longer available.

Do you want to cancel your booking?

Please let us know by responding to this email and we will cancel your flights. Once we cancel you will receive an airline credit for the full value of the ticket, for future travel with AMERICAN AIRLINES, per their policy.

If you choose this option, we’ll send you an email providing the airline credit’s terms of use.

Do you want us to look for alternative flight options?

Respond to this email or contact us on 1 844 663 2278 and let us know if you would like us to look for an alternative flight.

Please reply within the next 48 hours as alternative flight options are subject to airline availability.

We look forward to hearing from you soon.


Sincerely,

The EXPEDIA Travel Team

Orbitz Customer Support"" ""©2021 Orbitz, LLC. All rights reserved. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the US and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners.

CST# 2056372-50""
"
Posted by lsudirtbag
Prairieville
Member since Oct 2021
605 posts
Posted on 2/25/22 at 5:35 pm to
Not a scam..........I work for a travel company and we do the same thing.

Posted by Weekend Warrior79
Member since Aug 2014
22752 posts
Posted on 2/28/22 at 8:50 am to
This is just saying there was a change, and it appears they are giving you a cancel option if the change doesn't line up with your itinerary. Did you check to see if there were any changes? Moved your seat, adjusted times/layover...

quote:

How in the hell does a scammer know my e-mail address, that I have an American Airline flight booked through Orbitz, and the Booking ID number? Little worried they could cancel the flight if they wanted to.

If it is a scam, they could get this info by stealing it from AA or Orbitz. They probably could cancel your flight, but they would be more interested in trying to get financial info from you through a phishing inquiry and/or checking your login ID & Password in other places to see if you use the same combo at some financial institutions. If worried, change them ASAP on AA, Orbitz, and anywhere else you use the same/similar combo
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