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HarveyBanger
Member since Mar 2018
566 posts

Getting CC points back after cancellation.
Question on if/how I will get refund for points I used.

Between the wife and I we have 3 round trips in the next 5 weeks. Total was $800 bucks of which I used about $650 in CC points.

I booked all the travel through Capital One Travel.

It is all through United Airlines primarily but one of these trips is 2 one way tickets through United and Delta.

Am I going to be able to get these points and my cash back that paid? A credit for future airline travel?

Thanks


olegreg
LSU Fan
Denham Springs
Member since Dec 2009
523 posts

re: Getting CC points back after cancellation.
I called Capital One and got my points back. Delta gave me a voucher, however I had trip insurance so I filed a claim; jury is still out with the claim.


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nugget
LSU Fan
Los Angeles, CA
Member since Dec 2009
9812 posts

re: Getting CC points back after cancellation.
Chase travel is a fricking nightmare right now. Can only cancel if it's in the next 72 hours.


shayhargrave
LSU Fan
South Louisiana
Member since Aug 2007
236 posts

re: Getting CC points back after cancellation.
On hold for approx. 6 hours yesterday with Ultimate Rewards before giving up. Got through this morning after an hour but got a full refund....because United moved my flight more than 4 hours.


LSUDbrous90
LSU Fan
Lafayette
Member since Dec 2011
1061 posts

re: Getting CC points back after cancellation.
Chase I was able to use the chat when bringing up "my trips". I cancelled two flights and a hotel in no time.

I called United for two other flights this morning and was off the phone with both flights cancelled in 5 minutes.


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TheChiefHasArrived
New Orleans Saints Fan
Member since Dec 2011
411 posts

re: Getting CC points back after cancellation.
Chase allows you to cancel online now, but it really depends on the hotel/airline policy that you booked. I got a credit for my AA flights booked with points which is what AA's policy is, not ideal but don't think there's anything I can do. Hearing that if you wait for the flight to cancel instead of you canceling beforehand (if international for example) then they'll refund you in your original form of payment.


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